Privacy Policy

• Account data: name, email address, password (hashed), profile photo.
• Billing data: plan selection and subscription status. Payment card and billing address details are collected directly by our Merchant of Record, Paddle, and are not stored on our systems.
• Contact list data you upload: names, email addresses, and any other fields you import about your own recipients.
• Outreach content: templates, subject lines, and message bodies you create.
• Engagement data: opens, clicks, likes, forwards, unsubscribes, bounces, and spam complaints.
• Usage and device data: IP address, browser type, operating system, pages viewed, timestamps, and error logs.
• Support communications: messages you send to us and our replies.

• Create and secure your account and provide the Service.
• Send outreach you author to recipients you have uploaded and report engagement back to you.
• Process subscriptions, invoicing, tax, and refunds through Paddle.
• Prevent fraud, spam, and abuse and enforce our Terms of Service.
• Improve product performance, deliverability, and reliability.
• Provide customer support and respond to your requests.
• Send service announcements and, where permitted, product updates you can opt out of.

• Performance of a contract — to deliver the Service you signed up for.
• Legitimate interests — security, fraud prevention, product improvement, and direct marketing to existing customers.
• Consent — where required for cookies or optional communications; withdrawable at any time.
• Legal obligation — tax, accounting, and responding to lawful requests.

• Service providers / subprocessors — hosting, database, email delivery, error monitoring, and analytics vendors that process data on our behalf.
• Merchant of Record (Paddle) — handles sale, subscription management, payment processing, tax, invoicing, and refunds. See Paddle's Privacy Notice.
• Professional advisers — legal, accounting, and audit advisers under confidentiality.
• Authorities — when required by law, court order, or to protect our rights or the safety of others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to equivalent protections.

We do not sell your personal data, and we do not sell or share the contact lists you upload.

You are the controller of the contact lists you upload. You are responsible for having a lawful basis (such as consent or a legitimate business relationship) to email each recipient, and for honoring unsubscribe requests. MyProspectPro acts as your processor for the recipient data you upload and only uses it to operate the Service on your behalf.

We and our subprocessors may process personal data in the United States and other countries outside your own. Where personal data is transferred from the UK or EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

We keep account, outreach, and engagement data for as long as your account is active. If you close your account, we delete or anonymize personal data within 90 days, except where we are required to retain limited records (for example, billing records for tax purposes) or where retention is necessary to resolve disputes or enforce our agreements.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data; to object to or restrict certain processing; to withdraw consent; and to lodge a complaint with a data protection authority. UK/EEA users have these rights under the UK GDPR and EU GDPR, and we will respond within one month. To exercise any right, email legal@MyProspectPro.com.

We use appropriate technical and organizational measures including encryption in transit, encrypted storage, access controls, and audit logging. No system is perfectly secure, and we cannot guarantee absolute security.

We use strictly necessary cookies to keep you signed in and to secure the Service. We may also use limited analytics cookies to understand aggregated product usage. You can manage cookies in your browser settings; disabling strictly necessary cookies will prevent parts of the Service from working.

The Service is not directed to children under 16, and we do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Material changes will be notified through the Service or by email. Continued use of the Service after an update means you accept the revised policy.

Questions, requests, or complaints about this Privacy Policy or your personal data? Email legal@MyProspectPro.com.