Acceptable Use Policy

MyProspectPro is only as valuable as its deliverability. This Acceptable Use Policy ("AUP") sets the rules every sender must follow so that inboxes stay open, recipients stay respected, and legitimate senders don't share reputation with bad actors. It applies to every user of MyProspectPro LLC and forms part of our Terms of Service.

You may only email people who:

• Have explicitly opted in to receive email from you or your organization; or
• Have a genuine, current business relationship with you where email is a reasonably expected channel; and
• Have not previously unsubscribed, bounced hard, or marked your mail as spam.

Purchased, scraped, rented, or "appended" lists are prohibited — regardless of how they are labeled by the seller. If you can't show how a recipient landed on your list, do not email them.

You may not use MyProspectPro to send email that:

• Promotes illegal goods, services, or activity in the sender's or recipient's jurisdiction;
• Contains adult content, gambling, cryptocurrency schemes, MLM/pyramid offers, "get rich quick" pitches, or high-risk financial products;
• Impersonates any person, brand, or domain you do not control;
• Contains malware, phishing links, credential harvesters, or misleading tracking;
• Harasses, threatens, defames, or targets a person or group on the basis of a protected characteristic;
• Violates intellectual property, publicity, or privacy rights.

You are responsible for complying with every anti-spam law that applies to you and your recipients, including CAN-SPAM (US), CASL (Canada), GDPR and PECR (EU/UK), and equivalent regimes. At a minimum every outreach you send must:

• Identify you accurately in the "From" name and address — no forged headers;
• Include a truthful subject line that reflects the content of the message;
• Contain a valid physical postal address for the sender;
• Include a working unsubscribe link that we insert automatically — do not remove it;
• Honor unsubscribe requests within 10 business days (we do this for you automatically).

• Don't probe, scan, or attempt to bypass authentication, rate limits, or RLS policies.
• Don't upload malware, execute injection attacks, or interfere with other users' accounts.
• Don't reverse engineer, decompile, or scrape the Service or its APIs.
• Report vulnerabilities responsibly to security@MyProspectPro.com before public disclosure.

We may throttle, pause, or cap sending from any account whose engagement metrics indicate reputation risk — including high spam-complaint rates (> 0.1%), high hard-bounce rates (> 5%), or unusually low open rates on cold sequences. Warming a new domain? Start slow and let engagement build. These thresholds exist to protect every sender on the platform.

• Sharing a single account across multiple unrelated businesses or brands.
• Reselling, sublicensing, or providing the Service to third parties.
• Using the Service to send transactional email on behalf of another company you do not own.
• Circumventing suspensions by creating new accounts.

When we detect a violation we may — with or without notice — throttle sending, pause a outreach, disable an account, quarantine a list, or terminate the subscription. Serious or repeated violations may be reported to mailbox providers, blocklist operators, and law enforcement. We do not issue refunds for periods during which an account was suspended for a violation of this AUP.

If you received unwanted mail sent through MyProspectPro or believe another user is violating this policy, please report it to abuse@MyProspectPro.com with full headers of the offending message. We review every report and act quickly on confirmed abuse.

Questions about this policy? Email legal@MyProspectPro.com.